Our Son Rob has some learning difficulties and was apprehensive about attending the forklift training.
Following a conversation Roy liaised with the Tutors so that they were aware of Rob's barriers to learning and smoothed the way.
Due to covid restrctions the first 2 weeks were completed online WhatsApp and at home. His Tutor for this was Kevin who was consistently supportive and encouraging and gave Rob reassurances about his work.
His Tutor for the weeks practical training was Dave who offered encouragement and belief which helped build Rob's confidence in his own abilities. It sounds like Dave is very skilled at what he does and is also able to offer empathy and understanding a quality not all can offer.
Rob spoke highly of Kev and Dave and was buzzing after the practical lessons! Roy rang him to congratulate him which was also a kind gesture. We just wanted to thank everyone involved in helping him through his training. It is much appreciated.